Meat Delivery & Pickup Options

Yes, in most cases we can reschedule your delivery — it depends on your delivery area and how close we are to the original delivery date.

Please contact us as soon as possible with your order number. The earlier you reach out, the more flexibility we have to move your delivery to a new date that works for you.

We deliver to the building, not to individual unit doors in condos or apartments.

If you live in a multi-unit building, please plan to meet our driver at the main entrance during your delivery window. If your building has a concierge, we can leave your order with them.

Same-day delivery isn't available — our truck is loaded the night before, so all orders need to be placed in advance.

Cut-off times vary by region. Enter your postal code into the checker on our delivery and pickup options page to see your delivery schedule and the order cut-off time for your area.

Need products today? Walk-in shopping is available at select pickup locations — see "Do you offer in-store or walk-in shopping?" for details.

You'll choose your delivery date and time window during checkout — your order will arrive within that window.

Please plan to be home throughout your selected window. You can find your delivery details on your order confirmation email.

Available delivery days and time windows vary by region. Enter your postal code into the checker on our delivery and pickup options page to see what's available in your area.

Yes, you can switch to another date as long as your chosen pickup location is open on that date.

Please contact us as soon as possible with your order number. The earlier you reach out, the more flexibility we have to move your pickup to a date that works for you.

Online orders require one day of lead time — if you order today, your pickup will be available tomorrow at the earliest.

For same-day pickup, visit one of our pickup locations and shop from the in-store menu. The selection varies by location — see our delivery and pickup options page for locations and in-store menus.

Already placed an online order and need same-day pickup? Please contact us and we'll do our best to accommodate.

Yes, switching pickup locations is usually possible before your scheduled pickup date. Note that your date may need to change if the new location isn't operating on your original date.

Same-day location switches have limited availability. Please contact us as soon as possible and we'll let you know what's possible.

Yes! Walk-in shopping is available at select pickup locations. The in-store menu varies by location — see our delivery and pickup options page for locations and in-store menus.

If a product is listed as sold out on our online menu, there's a chance we may have it available for walk-in purchase at one of our locations. Please contact us to ask about a specific sold-out item.

Our curbside pickup process is the same at every location, with minor variations by pickup point:

1. Pull up to the pickup zone.
2. Click the "I am here" button on your pickup reminder email, or give our team your order number.
3. We'll bring your boxes out and load them into your vehicle.

Location-specific details — address, hours, and any special pickup instructions — are included in your order confirmation and pickup reminder emails.

Your order will be ready for pickup on the date you selected at checkout. Hours of operation vary by pickup location and are shown when you select your pickup point during checkout. You'll find the location's hours, address, and any special pickup instructions in your order confirmation and pickup reminder emails as well.

For pickup hours and locations before starting an order, see our delivery and pickup options page.

Looking for same-day pickup? See "Can I order online and pick it up the same day?" above.