Privacy Policy

Last modified: May 20, 2025

1. Introduction

Woodward Meat Purveyors Inc ("Company" or "We") respect your privacy and are committed to protecting it by complying with this policy.

This policy describes:

How we collect, use, disclose, and protect the personal information of our customers and website users ("you" or "your") when you visit the website www.woodwardmeats.com (our "Website").
The types of information we may collect from you or that you may provide when you visit the Website.
Our practices for collecting, using, maintaining, protecting, and disclosing personal information.

We are incorporated in Ontario, Canada, and the Website is intended for use only by individuals located within Ontario. This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Ontario privacy laws.

We will only use your personal information in accordance with this policy unless otherwise required by applicable law. We take steps to ensure that the personal information that we collect about you is adequate, relevant, not excessive, and used for the purposes for which it is collected.

For the purpose of this policy, "personal information" is any information about an identifiable individual, which includes information that can be used on its own or with other information to identify, contact, or locate a single person. Personal information does not include business contact information, including your name, title, or business contact information. This definition is consistent with applicable Canadian privacy legislation, including information such as age, gender, and identifiable financial data.

This policy applies to information we collect, use, or disclose about you:

On this Website.
In email, text, and other electronic messages between you and this Website or the Company.
Through any related digital properties, mobile applications, or offline interactions where applicable.

The Website may include links to third-party websites, plug-ins, services, social networks, or applications. Clicking on those links or enabling those connections may allow the third party to collect or share data about you. If you follow a link to a third-party website or engage a third-party plugin, please note that these third parties have their own privacy policies, and we do not accept any responsibility or liability for these policies. We do not control these third-party websites, and we encourage you to read the privacy policy of every website you visit.

Please read this policy carefully to understand our policies and practices for collecting, processing, and storing your information. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you indicate that you understand, accept, and consent to the practices described in this policy. This policy may change from time to time (see Changes to This Policy). Your continued use of this Website after we make changes indicates that you accept and consent to those changes, so please check the policy periodically for updates.

2. Information We Collect

We collect and use several types of information from and about you, including:

Personal information, that we collect directly from you, or through your use of the Website, may include your name, mailing, shipping, and billing address, e-mail address, telephone number, username, and Internet Protocol (IP) address used to connect your device to the Internet. It may also include:
- Payment information (such as partial credit card details, billing name, or transaction ID, where applicable). We do not store full credit card numbers or CVV data; payments are processed via compliant third-party providers.
- Account login credentials (if applicable), including password or authentication tokens;
- Order history and purchase details;
- Communication preferences and marketing opt-ins;
- Customer service messages or inquiry details (e.g., emails, contact form submissions, chat logs);
- Device or browser information (such as browser type and operating system);
- Location information, if enabled through your browser or device.
Business-related information, namely information that relates to your business duties, including:
- title;
- duties;
- business address;
- business email address; and
- business telephone number.
Non-personal information, that does not directly or indirectly reveal your identity or directly relate to an identifiable individual, such as products purchased, demographic information, or statistical or aggregated information. Statistical or aggregated data does not directly identify a specific person, but we may derive non-personal statistical or aggregated data from personal information. For example, we may aggregate personal information to calculate the percentage of users accessing a specific Website feature. We do not attempt to re-identify anonymized or aggregated information.
Technical information, including your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, or information about your internet connection, the equipment you use to access our Website, and usage details.
Information collected through cookies and similar tracking technologies, which may include user preferences, session identifiers, analytics data, and engagement metrics. See the How We Collect Information section for more.
Non-personal details about your Website interactions, including the full Uniform Resource Locators (URLs), click stream to, through and from our Website (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, or any phone number used to call our customer service number.

We do not knowingly collect sensitive personal information such as health data, biometric identifiers, or information concerning racial or ethnic origin.

3. How We Collect Information

We use different methods to collect your information, including through:

Direct interactions with you when you provide it to us directly or through your use of our Website, for example, by filling in forms on the Website or corresponding with us by phone, email, or otherwise.
Automated technologies or interactions, as you navigate through our Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies. We obtain your consent for the use of non-essential cookies and similar technologies where required by law. You may manage your preferences through your browser settings or our cookie management tools (if available). Some of the data collected automatically may also be shared with or collected directly by third-party analytics or advertising service providers, subject to their own privacy policies.

Information You Provide to Us

The information we collect directly from you on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of registering to use our Website, subscribing to our service, or requesting further services. We may also ask you for information when you enter a contest or promotion sponsored by us, and when you report a problem with our Website.
Records and copies of your correspondence (including email addresses) if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide payment details when placing an order through the Website. Payment information is processed by a third-party payment provider, and the Company does not store or have access to your full credit card details.
Your search queries on the Website.

Information We Collect Through Cookies and Other Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use cookies or other automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include technical details about your device, browsing actions, and usage patterns. While this data does not directly identify you, it may be combined with other information to associate it with your identity. We may maintain this information or link it with personal information that you provide to us, that we collect through other means, or that we receive from third parties. We may link this automatically collected data with personal information only where necessary to deliver a personalized experience or as otherwise permitted by law. This information helps us improve the Website and deliver a better, more personalized experience by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

You can withdraw or modify your cookie consent preferences at any time by adjusting your browser settings or cookie preferences tool.

The technologies we use for this automatic data collection may include:

Cookies: The Company uses browser cookies to support essential functionality on the Website, such as managing the shopping cart, maintaining user sessions, and enabling secure login. Cookies are small text files stored by your browser. You can disable them through your browser settings; however, doing so may impact the Website’s functionality - for example, items in your cart may not be saved, or you may be logged out unexpectedly. Unless disabled, cookies will be issued automatically when you access the Website.
Local Storage: In addition to cookies, the Website may use your browser’s local or session storage to retain certain preferences or temporary session data. These technologies function similarly to cookies but are stored differently and managed separately through your browser settings. Disabling these may affect the availability or behavior of some site features.
Web Beacons: Pages of the Website and certain marketing emails may contain small electronic files known as web beacons (also referred to as clear GIFs, pixel tags, or single-pixel GIFs). These allow the Company to measure user engagement, such as whether an email was opened or a specific page was viewed. This information is used to improve the effectiveness of communications, monitor Website performance, and verify system integrity.

4. How We Use Your Information

We rely on different legal grounds to process your personal information, including your consent, the fulfillment of a contract with you, compliance with legal obligations, and our legitimate interests. We use information that we collect about you or that you provide to us, including any personal information:

To present our Website and its contents to you.
To create, maintain, and secure your account, and to authenticate your identity when you log in to the Website.
To provide you with information, products, or services that you request from us.
To fulfill your orders, coordinate delivery of products, and provide delivery updates.
To respond to inquiries, support requests, or complaints that you submit to us.
To provide you with notices about your account, including expiration and renewal notices.
To notify you about changes to our Website or any products or services we offer or provide through it.
To allow you to participate in interactive features, social media, or similar features on our Website.
To provide location-based services, such as tailoring product availability or delivery options to your region.
To detect and prevent fraud, unauthorized transactions, or other malicious or illegal activity.
To enforce our rights under any agreements with you, including for billing, collection, or dispute resolution.
To comply with applicable laws, regulations, and legal processes.
To improve our Website, products, services, marketing, and customer relationships and experiences.
To analyze usage of the Website and improve its performance, usability, and security.
To measure or understand the effectiveness of the advertising we serve to you and others, and to deliver relevant advertising to you.
To personalize your experience and make automated suggestions or recommendations based on your interactions with our Website.
To contact you for promotional and marketing purposes (via email, SMS, or other channels), provided you have given your express consent to receive such communications. We provide an opportunity for any user to unsubscribe from our promotional emails or opt out of marketing contact on an ongoing basis by accessing our Website, using the unsubscribe mechanism at the bottom of our e-mails, or emailing info@woodwardmeats.com.
To fulfill the purpose for which the information was provided or disclosed to you at the time of collection.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

5. Disclosure Of Your Information

We disclose your personal information in accordance with applicable privacy laws, based on your consent, legal requirements, or our legitimate business interests. We may disclose personal information that we collect, or you provide as described in this privacy policy:

In accordance with applicable law, to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Woodward Meat Purveyors Inc's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Woodward Meat Purveyors Inc about our customers and users is among the assets transferred.
To our advertising partners, only if you have consented to receive marketing communications or where permitted under applicable law. These partners are contractually obligated to keep personal information confidential, use it only for the purposes for which we disclose it to them, and to process the personal information in accordance with the standards set out in this policy.
To digital advertising platforms, such as Google, for the purpose of delivering targeted or suppressed advertisements. We may share limited and hashed identifiers (e.g., email address) with such providers, solely to serve or exclude ads on our behalf. This is done in accordance with applicable privacy laws and subject to safeguards to prevent unauthorized use.
To contractors, service providers, and other third parties we engage to support our business operations. These include analytics and search engine providers, cloud hosting providers, email delivery platforms, delivery and fulfillment partners, and payment processing providers that comply with applicable data security standards, such as the Payment Card Industry Data Security Standard (PCI DSS). All such third parties are contractually obligated to keep personal information confidential, use it only for the purposes for which it is disclosed, and process it in accordance with the standards outlined in this policy.
To provide customer support and to improve the quality and effectiveness of our customer service and user experience.
For internal business analysis, research, and operational purposes, such as evaluating product performance, improving logistics, and making data-driven business decisions.
To detect, prevent, or otherwise address fraud, unauthorized transactions, abuse, security issues, or technical problems.
To enable integrations with third-party platforms or tools that you choose to interact with through the Website.
To display reviews, testimonials, or feedback that you voluntarily submit, in accordance with any permissions granted at the time of submission.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information.
With your consent.

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request, in accordance with applicable law.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Woodward Meat Purveyors Inc, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

6. Data Security

The security of your personal information is very important to us. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. We store all information you provide to us behind firewalls on our secure servers. All data transmission will be encrypted using SSL technology or other appropriate industry-standard encryption methods.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

7. Data Retention

We retain personal information for as long as necessary to support our legitimate business purposes, including maintaining accurate business and financial records, supporting customer service and order history, and meeting legal and regulatory obligations. In practice, this means that most information - such as order data - is retained indefinitely.

We may anonymize or de-identify personal information if requested by the individual and where appropriate. Anonymized data is no longer associated with an identifiable individual and may be used for any legitimate business purpose without further notice or consent.

8. Children's Privacy

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information on the Website. We do not knowingly collect personal information from children under 13.

If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information promptly. We do not offer an option to submit parental consent for the use of the Website.

If you believe we might have any information from or about a child under 13, please contact us at info@woodwardmeats.com.

9. Accessing And Correction

It is important that the personal information we hold about you is accurate and current. Please keep us informed if your personal information changes. By law, you have the right to request access to and to correct the personal information that we hold about you.

You can review and change your personal information by logging into the Website and visiting your account profile page.

If you want to review, verify, correct, or withdraw consent to the use of your personal information, you may also email us at info@woodwardmeats.com. You may request deletion of your personal information where permitted by law, for example if the information is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

We may not accommodate a request to change or delete information if we believe the change would violate any law or legal requirement, or cause the information to be incorrect. We may charge you a fee to access your personal information, however, we will notify you of any fee in advance.

We may request specific information from you to help us confirm your identity and your right to access, and to provide you with the personal information that we hold about you or make your requested changes.

Applicable law may allow or require us to refuse to provide you with access to some or all of the personal information that we hold about you, or we may have destroyed, erased, or made your personal information anonymous in accordance with our record retention obligations and practices. If we cannot provide you with access to your personal information, we will inform you of the reasons why, subject to any legal or regulatory restrictions.

We will provide access to your personal information, subject to exceptions set out in applicable privacy legislation. Most requests are processed within 30 days.

If you are concerned about our response or would like to correct the information provided, you may contact us at info@woodwardmeats.com.

12. Changes To This Policy

We may revise or update this Privacy Policy from time to time. If we make material changes to how we treat your personal information, we will update the Last Modified date at the top of this page to reflect those changes. Depending on the nature of the change, we may also provide additional notice (such as an on-site message or email notification).

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact And Complaints

We welcome your questions, complaints, and requests regarding this privacy policy and our privacy practices. Please contact us at:

Company name: Woodward Meat Purveyors Inc
Company address
Company email: info@woodwardmeats.com
Company phone number: 905-847-7200

Please specify "Privacy Policy" in the subject line of your email or mail. All complaints we receive related to personal information are investigated.